Privacy Policy

1. Introduction

Welcome to Galaxy Technologies. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at galaxyacmarketing@gmail.com.

When you visit our website and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.

2. Information We Collect

Personal information you disclose to us: We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services, or otherwise contacting us.

• Contact Data: We collect your name, phone numbers, email addresses, and home/office addresses for installation and servicing requirements.
• Service Data: We collect details about your air conditioning units, service history, and related warranty information.

3. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below:

• To fulfill and manage your orders: We may use your information to fulfill and manage your purchases, installations, and AMC servicing operations.
• To communicate with you: We use your information to send you updates regarding your service requests, installation delivery times, and responding to your inquiries.
• To enforce our terms, conditions, and policies: Ensuring adherence to the terms and warranties defined by manufacturers like Daikin.

4. Sharing Your Information

We only share and disclose your information in the following situations:

• Compliance with Laws: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Third-Party Service Providers: We may share your data with trusted third-party vendors (such as installation mechanics or manufacturers for warranty claims) who perform services for us or on our behalf.

We do not sell, rent, or trade your personal information with third parties for promotional purposes.

5. Security of Your Information

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our services is at your own risk.

6. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

7. Contact Us

If you have questions or comments about this policy, you may email us at galaxyacmarketing@gmail.com or by post to: